Pediatric office in Flushing is looking for a bilangual (English-Spanish) front desk secretary who is able to work Monday to Friday no weekends in a busy pediatric office. AFTERNOON SHIFT
Responsibilities:
• Greet patients and staff as they enter/leave the office
• Answer heavy volume phone calls, email, and mails
• Assist patient with completion of registration, insurance and other required forms
• Computer literate and able to operate fax machine, multiple phone lines and other necessary office equipment
• Accurately record and collect payments and clearly explain financial obligations to patients
• Assist in sorting, scanning, packaging and distributing mail to appropriate party
• Identify and upload supporting documents into database
• Respond to requests for additional information/documents in a timely matter
• Provide accurate information and/or supporting documentation via phone, email, fax and mail.
• Must be able to work well with other team members to complete duties on a daily basis
• Must be able to communicate effectively with many parties and show a high level of professionalism