Now Hiring: Virtual Customer Service Specialist – Full-Time Remote Position

Pay: $95,000 - $125,000/yr + Full Benefits & Paid Time Off

We are looking for a **Virtual Customer Service Specialist** to assist clients, manage inquiries, and provide top-tier customer support. **This is a fully remote position with a competitive salary, excellent benefits, and growth opportunities.** If you have strong communication skills and a passion for helping people, this could be the perfect opportunity for you!

To move forward in the hiring process, applicants must participate in a virtual session where we will discuss job expectations, compensation details, and company policies.



Key Responsibilities:

• Provide excellent customer support via phone, email, and chat.
• Assist customers with account inquiries, troubleshooting, and service-related questions.
• Maintain accurate and up-to-date records in company databases.
• Resolve customer concerns in a professional and timely manner.
• Work collaboratively with internal teams to enhance customer satisfaction.
• Follow company policies to ensure high service standards.

Required Skills & Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work efficiently in a remote environment.
• Proficiency in Microsoft Office, Google Suite, and CRM software.
• Self-motivated and capable of working independently.
• Previous experience in customer service, support, or administrative roles is a plus but not required.

What We Offer:

• Fully Remote Work: Enjoy the flexibility of working from home.
• Competitive Salary: Earn $95K - $125K per year with performance-based bonuses.
• Full Benefits Package: Comprehensive medical, dental, and vision coverage.
• Paid Time Off & Holidays: Vacation days, sick leave, and company-recognized holidays.
• Career Advancement: Opportunities for growth and leadership roles.
• Professional Development: Access to training programs and career-building courses.
• Performance-Based Bonuses: Monthly and quarterly incentives for top performers.
• Supportive Work Culture: Join a collaborative and motivated remote team.
• Exclusive Employee Perks: Discounts on travel, hotels, and vacation packages.