Now Hiring: Online Customer Support – Full-Time & Part-Time Available

Pay: $38 - $40/hr + Paid Training & 401K

We are seeking a **Remote Online Customer Support Representative** to assist customers via email and chat, ensuring they receive prompt and professional service. **This is a fully remote position with a competitive salary, paid training, and excellent benefits.** If you have strong communication skills and enjoy problem-solving, this could be a great fit for you!

To be considered for this position, all applicants must attend a virtual information session where we will review job duties, compensation details, and company policies.



Key Responsibilities:

• Respond to customer inquiries through email and live chat platforms.
• Provide helpful and accurate information regarding services and account issues.
• Troubleshoot and resolve customer concerns while maintaining professionalism.
• Document and update customer interactions in company databases.
• Work with internal teams to escalate and resolve complex issues.
• Follow company guidelines to ensure a high standard of customer service.

Required Skills & Qualifications:

• High school diploma or equivalent (no prior experience required).
• Excellent written communication and problem-solving skills.
• Strong attention to detail and ability to multitask.
• Basic proficiency in Microsoft Office, Google Suite, and CRM software.
• Ability to work independently and meet performance goals.
• Previous experience in customer service, online support, or administrative roles is a plus but not required.

What We Offer:

• Fully Remote Position: Work from home with flexible scheduling.
• Competitive Hourly Pay: Earn $38 - $40/hr with performance-based bonuses.
• Paid Training: Receive full training to help you succeed in your role.
• 401K Retirement Plan: Employer-matched contributions to help you plan for the future.
• Full Benefits Package: Medical, dental, and vision insurance for eligible employees.
• Paid Time Off & Holidays: Vacation days, sick leave, and company-observed holidays.
• Career Advancement: Opportunities for promotions and leadership roles.
• Professional Development: Access to training programs and skill-building courses.
• Supportive Work Culture: Join a positive, goal-driven remote team.
• Employee Perks: Exclusive discounts on travel, flights, hotels, and vacation packages.