Target Business Services

Location: Location: Level 1/265 Parramatta Rd, Auburn NSW 2144

Salary: $80,000 plus 12% superannuation

Position: Full time, Permanent

Our client, R & V Garg Pty Ltd ATF Garg Family Trust trading as Snooze Auburn and Snooze Bankstown is a leading and specialist bed store that impresses locals with its signature bedroom expertise and personalised bedroom options.

Snooze Auburn and Snooze Bankstown prides on creating beautiful and functional bedroom solutions that enhance the quality of life for its customers. From bespoke beds and stylish wardrobes to luxurious beddings & accessories, Snooze Auburn and Snooze Bankstown stores are dedicated to delivering exceptional products and services. Join the passionate team and contribute to a company that values customer satisfaction, innovation, and excellence.

We are currently seeking an experienced and customer-focused Retail Manager to join their dynamic team. The ideal candidate will be a hands-on leader, passionate about retail excellence, team development, and delivering superior service standards. This is a unique opportunity to play a key role in driving store performance and helping customers create their dream bedroom spaces.

Minimum Requirements:

· AQF Associate Degree, Advanced Diploma or Diploma

· At least one year of experience in a similar Retail Manager role.

What you will be responsible for:

· Oversee the day-to-day operations of both Snooze Auburn and Snooze Bankstown stores.

· Manage and lead a team of retail staff, providing guidance, motivation, and performance feedback.

· Implement and monitor sales strategies to meet and exceed store targets.

· Ensure exceptional customer service standards are maintained at all times.

· Handle customer inquiries, concerns, and complaints in a professional manner.

· Maintain optimal stock levels through effective inventory management and ordering.

· Organise store merchandising and ensure visual presentation aligns with brand standards.

· Monitor sales data and trends to forecast and plan future sales activities.

· Develop and implement staff rosters and ensure proper resource allocation.

· Ensure compliance with WHS regulations, company policies, and retail standards.

· Liaise with suppliers and head office regarding new product lines, promotions, and marketing campaigns.

· Conduct staff training sessions on products, systems, and customer service best practices.

Skills and attributes:

· Proven leadership skills with experience managing teams in a retail environment.

· Excellent communication and interpersonal skills to engage both team members and customers.

· Strong business acumen and the ability to drive sales and profitability.

· Knowledge of stock control, budgeting, and sales forecasting.

· Familiarity with POS systems and retail management software.

· High level of organisational skills and the ability to multitask in a fast-paced setting.

· Customer-first mindset with a passion for delivering quality service.

· Strong problem-solving and conflict-resolution abilities.

Please note only short-listed candidates will be contacted and your application will be treated as strictly confidential.

To apply for this position, email your resume to