Overview:?The Irlo is a unique property that operates both as a long-term residential property and a short-term rental (STR) hotel. We are seeking a dedicated and proactive Investor Relations Manager to join our team. This role will be instrumental in managing relationships with both current and new short-term rental (STR) investors. The ideal candidate will have relevant experience in investor relations, sales and marketing, with a strong ability to communicate effectively and tailor strategies to meet individual investor needs.

This is not a position for someone new to the field. 5+ years of experience in a related field is mandatory.

Key Responsibilities:
1 Investor Relations:
? Conduct monthly calls with all investors to provide updates, gather feedback, and maintain clear communication.
? Onboard new investors and ensure smooth integration into The Irlo’s processes.
? Address and field all investor inquiries, ensuring prompt and accurate responses.
? Understand each investor’s vision and goals, ensuring they are communicated to the team and tailored to the investor’s unique needs.

2 Marketing & Communication:
? Collaborate with the marketing team to develop materials and strategies that align with investor needs and promote The Irlo’s brand.
? Ensure transparent and regular communication with investors regarding performance, updates, and challenges.
? Work alongside the operations team to communicate investor-specific requirements and feedback.
? Send out regular investor communications, including performance reports, updates, and newsletters.
? Arrange and coordinate events (virtual or in-person) to foster stronger relationships with investors and provide them with opportunities for networking and feedback.

3 Operational Coordination:
? Serve as the primary point of contact for both existing investors (who manage their units independently) and new investors under active management.
? Coordinate with internal teams (front desk, housekeeping, tech, etc.) to ensure that investor units meet expectations and deliver optimal performance.
? Ensure that the unique needs and preferences of each investor are understood and implemented across all aspects of the business.

4 Growth & Retention:
? Develop strategies to increase investor satisfaction and retention.
? Monitor and report on investor activity and engagement, making recommendations for improvements where needed.

Qualifications:
• 5+ years of experience in investor relations, real estate management, or a similar role is mandatory.
• Strong communication skills, both written and verbal.
• Ability to manage multiple stakeholders and maintain positive relationships.
• Experience in property management, marketing, or hospitality is a plus.
• Proficient with CRM tools, project management software, and general office applications.

Preferred Skills:
• Knowledge of short-term rental operations and regulations.
• Marketing experience, particularly with digital platforms.
• A proactive, problem-solving mindset with a keen attention to detail.

Compensation:?Competitive salary based on experience. Benefits and performance-based incentives available.
How to Apply:?Please send your resume and cover letter. In your cover letter, highlight your experience in investor relations and how you would approach managing a diverse group of investors with unique needs.

Thank you,

Adam Ball

CTO
The Irlo