iTechnology Australia offers a comprehensive range of IT services, with its primary revenue streams coming from IT deployment services, break-fix solutions, and business IT support. Our services include software installation, troubleshooting, and optimization, virus and malware removal, data recovery, network setup and maintenance, and network configuration solutions. The company caters to a wide range of small to medium-sized enterprises across Australia, providing reliable and scalable technological solutions.

iTechnology Australia’s head office based in Cambridge, Tasmania is looking to employ a Senior Manager – Office / Operations to oversee, coordinate and integrate its vast operations Australia wide.

Salary $79,000 + Superannuation

To be considered for this opportunity you will have:

· Degree in commerce and master’s in business administration

· 3-5 years’ experience in business management working for middle level corporate businesses

· IT Qualifications will be an advantage

· Applicants should be flexible to relocate

The position is responsible for managing operations our operations Australia wide, as well as setting up regional working spaces in each state and expanding to NT. The role requires strong leadership, communication, and project management skills, and ability to work effectively in a culturally diverse environment.

Duties & Responsibilities

Operational Management

1. Office Administration: Oversee the day-to-day operations of the office, ensuring efficient use of resources and equipment.
2. Staff Management: Supervise and coordinate the activities of administrative staff, providing guidance, training, and support as needed.
3. Budgeting and Financial Management: Prepare and manage budgets, financial reports, and forecasts to ensure effective financial management.
4. Risk Management: Identify and mitigate potential risks to the organization, developing and implementing strategies to minimize risk.

Administrative Management

1. Policy Development: Develop, implement, and review policies and procedures to ensure compliance with organizational and regulatory requirements.
2. Record Keeping: Maintain accurate and up-to-date records, including personnel files, financial records, and administrative documents.
3. Compliance: Ensure compliance with relevant laws, regulations, and industry standards, advising management on compliance matters as needed.
4. Audit and Quality Assurance: Coordinate audits and quality assurance activities to ensure organizational compliance and quality standards.

Human Resources Management

1. Recruitment and Selection: Coordinate recruitment and selection processes, including advertising, interviewing, and appointing new staff.
2. Employee Relations: Provide guidance and support on employee relations matters, including conflict resolution, performance management, and employee development.
3. Training and Development: Develop and implement training programs to enhance staff skills and knowledge, ensuring organizational objectives are met.
4. Workplace Health and Safety: Ensure a safe and healthy work environment, developing and implementing policies and procedures to minimize workplace risks.

Communication and Stakeholder Management

1. Communication: Develop and implement effective communication strategies to ensure stakeholders are informed and engaged.
2. Stakeholder Management: Build and maintain relationships with key stakeholders, including clients, customers, suppliers, and partners.
3. Customer Service: Ensure high-quality customer service standards are met, responding to customer inquiries and resolving issues promptly.
4. Marketing and Promotion: Assist with marketing and promotional activities to enhance organizational reputation and achieve business objectives.

Strategic Planning and Innovation

1. Strategic Planning: Contribute to the development and implementation of organizational strategic plans, ensuring alignment with business objectives.
2. Innovation and Improvement: Identify opportunities for innovation and improvement, developing and implementing initiatives to enhance organizational efficiency and effectiveness.
3. Change Management: Lead and manage change initiatives, ensuring minimal disruption to organizational operations.
4. Best Practice: Stay up to date with industry best practices, advising management on opportunities for improvement.

This is an outstanding opportunity for a highly-motivated individual to advance their career with an organisation that is truly committed to ongoing development and success.

If you feel you have the required experience to be successful in the role, please forward your resume.

Applications Close: 18 October 2025