Bilingual IT Support Specialist - Permanent - 18675

About the Opportunity 

A well-established nonprofit organization, headquartered in Downtown Ottawa, is looking for a Bilingual IT Support Specialist to join their growing Operations team. Working closely with the IT Manager, this person will provide hands-on technical support to staff across the IT landscape from software and hardware to networks and security. Fluent bilingualism in both official languages is imperative. Moreover, this is a hybrid role consisting of three days/week in-office.  

Duties include but are not limited to:

• Work in tandem with the IT Manager and external IT service providers to support internal users, maintain system health and integrity, further advance process automation, etc. 
• Software and hardware installations and configurations, Microsoft 365 administration (SharePoint, Teams, Exchange, OneDrive, etc.), data recovery and troubleshooting, etc. 
• Management of IT asset inventory and continuous research into emerging industry trends, solutions, etc. 

About You

The successful candidate will have the following:

• Bachelor’s degree or diploma in Information Technology, Computer Science, Software Engineering, Networking, or similar
• 2+ years of industry experience in an IT operations and technical support/system administration capacity within a Windows environment
• Experience leading a holistic IT function managing everything from software and hardware systems, network administration, security protocols, etc. 
• Extensive Office 365 knowledge/experience; SharePoint, Microsoft Teams, Exchange, SharePoint, etc. 
• Bilingualism in both official languages (English & French) is imperative
• Strong interpersonal and collaborative skills as well as the ability to thrive both in a team and autonomously

About the Job

This is a permanent role with one of the region’s top employers. As this organization employs a hybrid work model, only candidates local to the Ottawa/NCR will be considered.

This client offers a generous compensation package that includes a competitive salary, pension contribution plan, full benefits, etc.
LROIT
How to Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to . If you are already registered with us, please contact your Senior Recruiter. Please quote job 18675.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity. 
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