Position: Office Manager

Company: First Choice Asbestos Removal

Location: Chester Hill, NSW

Employment Type: Full-time Contract

Salary: AUD $80,000 – $85,000 per year (excluding superannuation)

About Us

We are a licensed and fully accredited asbestos removal company providing residential, commercial, and industrial asbestos removal, as well as painting and encapsulating services across NSW. We are committed to safety, regulatory compliance, and operational excellence.

About the Role

We are seeking a highly organised and experienced Office Manager to take a senior leadership role in managing office operations and supporting our field teams. This position plays a critical role in ensuring compliance, administrative governance, and the smooth running of all business activities.

Key Responsibilities

· Oversee day-to-day office operations, set priorities, and ensure administrative systems and workflows support safe and compliant asbestos removal activities.

· Manage compliance and regulatory requirements, including preparing and approving documentation for SafeWork NSW notifications, ISO 45001 obligations, Asbestos Removal Control Plans (ARCPs), Safe Work Method Statements (SWMS), Work Approval Forms, and EPA waste tracking.

· Assist the Director with monitoring office expenditure, reviewing invoices and supporting budget planning for administrative operations.

· Coordinate staffing and resource allocation for each project, ensuring appropriately qualified staff are assigned, including supervisors, painter, friable and non-friable asbestos personnel, and any required specialist operators.

· Oversee and maintain accurate office record keeping.

· Lead recruitment, onboarding and performance management, coordinating training, maintaining competency records and ensuring a high-performing administrative and field workforce.

· Oversee health and safety processes, including risk assessments, emergency procedures, toolbox talks and mandatory lung health monitoring, ensuring accurate record keeping for regulatory and client reporting.

· Liaise with clients, asbestos assessors, builders, SafeWork NSW, the Environment Protection Authority, auditors and the company’s accountant, ensuring all communication, documentation and reporting required for safe and compliant operations are completed accurately and on time.

· Manage post-removal inspections and clearance documentation, coordinating assessor attendance and ensuring clearance certificates are distributed to clients, regulators and other required stakeholders.

· Supervise office resources, accounts, equipment, and insurance compliance, ensuring all tools, PPE, office infrastructure, financial documentation and insurance policies (including public liability, workers’ compensation and commercial insurances) are current and meet industry and regulatory standards.

· Supervise administrative staff, allocate and review tasks, and conduct regular team meetings to ensure workflow standards are maintained.

· Manage office software platforms, communication systems and document control systems, ensuring they operate effectively and support business needs.

· Preparefor and coordinate internal and external audits, including ISO 45001 audits, licensing inspections, insurance reviews and compliance assessments required to maintain the company’s friable asbestos licence.

· Provide regular updates to the Director on administrative operations, staffing coordination and system needs.

· Identify and implement improvements to office systems, administrative processes and documentation practices to enhance efficiency and service standards.

Skills & Experience Required

1. Must have a relevant tertiary qualification in Business Administration or a related field.
2. Must have a minimum of 2 years’ proven experience as an Office Manager or in a senior administrative role.
3. Must have experience in the asbestos removal or hazardous materials industry.
4. Strong leadership skills with demonstrated experience supervising staff.
5. Excellent organisational, analytical, and communication skills.
6. Ability to manage detailed compliance documentation and support internal and external audit processes.
7. Strong understanding of WHS responsibilities; ISO 45001 experience highly regarded.
8. Proficiency in Microsoft Office Suite and general office software.

What We Offer

1. Full-time, ongoing position within a stable and growing asbestos removal company.
2. Supportive work environment with opportunities to contribute to business improvements.
3. A role with real responsibility and leadership involvement.

How to Apply

Please send your resume and a cover letter outlining your relevant experience.

Only shortlisted applicants will be contacted.

Australian citizens and permanent residents are encouraged to apply.