Office Manager – Full Time (Information Technology Company)
Location: Big Bend, WI
Schedule: Full-Time, Onsite
Reports To: Company President

About Us
We are a growing Information Technology company that provides field service, consulting, and support to businesses throughout southeastern Wisconsin. We’re looking for a reliable, upbeat Office Manager who thrives in a fast?paced environment and enjoys keeping operations running smoothly. If you’re organized, friendly, and experienced in office management, you’ll fit right in.

Position Overview
The Office Manager is the central hub of our daily operations. This role supports both our field technicians and our clients by coordinating schedules, managing billing, and ensuring the office runs efficiently. The ideal candidate is positive, detail?oriented, and comfortable juggling multiple responsibilities with professionalism.

Key Responsibilities
Administrative & Client Support
Answer incoming calls and provide friendly, helpful assistance to clients

Serve as the first point of contact for general inquiries

Maintain a positive and professional office atmosphere

Scheduling & Coordination
Schedule field service appointments and manage technician calendars

Communicate with clients regarding appointment times, updates, and follow?ups

Track ongoing jobs and ensure timely completion of scheduled work

Billing & Accounting Support
Create and send invoices using QuickBooks

Apply payments to client accounts and maintain accurate financial records

Monitor accounts receivable and assist with basic bookkeeping tasks

Office Operations
Check and manage the company PO Box

Organize and maintain office files, records, and supplies

Support leadership with administrative tasks as needed

Qualifications
2+ years of office management or administrative experience

Experience with QuickBooks (invoicing and payment application)

Strong communication skills and a genuinely positive attitude

Ability to multitask and prioritize in a dynamic environment

Comfortable working with technology and learning new systems

Reliable, organized, and committed to excellent customer service

What We Offer
Competitive pay

A supportive, friendly work environment

Opportunities to grow within a technology?driven company

Stability and long?term career potential